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FAQ
Frequently asked questions about the Bimefy platform
Plans & Billing
Do you offer a free plan? No credit card required!
Yes, our Forever Free plan is free.
Can I cancel my subscription?
You can cancel your subscription at any time. You can do this from your account settings.
What payment methods do you accept?
We accept all major credit cards and PayPal.
Can I upgrade or downgrade my plan?
Yes, you can upgrade or downgrade your plan at any time. You can do this from your account settings.
Do you offer discounts for non-profits?
Yes, we offer a 50% discount for non-profits. Please contact us to learn more.
Is there a limit on the number of projects I can create?
There is no limit on the number of projects you can create, but storage limits may apply depending on your subscription plan.
File Formats & Uploads
Do you support multiple file formats for BIM models?
Yes, Bimefy supports various formats including IFC, RVT, DWG, and PDF.
How do I upload my BIM models?
You can upload your BIM models directly from the project dashboard by clicking the "Upload" button.
Collaboration & Features
Can I collaborate with my team in real-time?
Yes, Bimefy allows real-time collaboration with your team members through our shared project workspace.
What is the Multi-Model Viewer feature?
The Multi-Model Viewer allows you to view and compare multiple BIM models simultaneously, such as IFC and RVT files.
Can I customize the workflows in Bimefy?
Yes, you can create and customize workflows to fit your project needs.
Support & Technical
Where can I find my invoices?
You can find your invoices in your account settings.
What kind of support do you offer?
We offer email and chat support for all users. Premium users have access to priority support.
How does Bimefy handle version control?
Bimefy automatically tracks all changes to your models, allowing you to revert to previous versions if necessary.
AI & Insights
Does Bimefy provide AI-powered insights for construction monitoring?
Yes, Bimefy uses AI to analyze construction progress and provides insights based on model comparisons.
If you have any questions, please contact us