Feedback

Using the Feedback Module

The Feedback Module in Bimefy allows you to share your thoughts, report issues, or ask questions directly within the platform. Here’s how to use it:

1. Accessing the Feedback Module

1. Locate the Feedback Button:

• On the top right corner of your screen, you’ll see a Feedback button. 2. Open the Feedback Form:
• Click on the Feedback button to open the feedback form.

2. Providing Your Feedback

1. Choose the Type of Feedback:

• The feedback form allows you to select the type of input you want to provide:
  • Feedback: Share general suggestions or thoughts on your experience with Bimefy.
  • Question: Ask a question about how to use a specific feature or request further information.
  • Bug: Report any technical issues or bugs you’ve encountered while using the platform.

2. Fill in Your Details:

• Email Address: Enter your email address so we can follow up with you if needed.
• Question or Statement: Provide a detailed description of your feedback, question, or bug report. The more information you provide, the better we can assist you.

3. Attach a File (Optional):

• If applicable, you can attach a file to your feedback. This might include a screenshot of an issue or any other relevant document.
• To attach a file, click on the Attach File button and select the file from your computer.

3. Submitting Your Feedback

1. Review Your Input:

• Double-check the information you’ve entered to ensure everything is accurate.

2. Click on “Send”:

• Once you’ve completed the form, click the Send button to submit your feedback.
• After submission, your feedback will be sent to our team for review.

4. Follow-Up and Support

• Email Confirmation:
  • After submitting feedback, you may receive an email confirmation acknowledging receipt of your input.
• Response from Bimefy:
  • Our support team will review your feedback and may reach out to you for further information or to provide assistance based on your submission.